E-commerce, also termed as electronic commerce, involves internet purchasing and selling merchandise and services. The business activity for goods and services for online includes every retailing, B2B (Business to business), and C2C (consumer to consumer) selling sites such as ebay or etsy. The internet, the invention that has changed the way businesses are conducted and the way customers and businesses interact, is considered a game changer for business models which were once considered impossible.
E-Commerce: The Major Parts
- Online Shopping which is the most known part of all of them where everyone goes into the Internet to look at different stores, compare goods and even buy them at the store without even stepping outside of their house.
- E-commerce Solutions: Internet facilities for conducting trades between buyers and sellers.
- E-commerce Payment Centers: Payment services that are capable of online transactions from customers to e.
- Management of Supply Chain: The goods from the suppliers are moved on the customers in the most effective manner with the help of appropriate technology.
- E-commerce Advertising: Methods like SEO and SMM as well as marketing via e-mail are very vital in enabling customers to visit e-commerce sites.
- CRM: Resources and strategies that are used in interacting with customers so that customer service and the entire customer experience is improved.
